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Open iPhone Settings › your name › Subscriptions › The Mirror and tap Cancel Subscription. Do it at least 24 hours before your trial or current period ends to avoid the next charge. You keep Mirror Pro until the end of the period you've paid for.

Deleting the app or your account doesn't cancel the subscription on its own.

If your Apple ID is eligible, the yearly plan starts with a 7-day free trial and the monthly plan with a 3-day free trial. You can use one free trial. Nothing is charged today. If you don't cancel at least 24 hours before the trial ends, the price of your plan is charged and the subscription renews until you cancel.

Apple handles all payments and refunds. Request one at reportaproblem.apple.com, sign in with your Apple ID, find The Mirror, and choose Request a refund.

Open the Mirror Pro screen and tap Restore. Make sure you're signed in with the same Apple ID you used to buy. If it still doesn't appear, email us and we'll sort it out.

Conversations with The Mirror have a daily allowance that resets at midnight in your time zone: currently 30 a day during the free trial and 50 a day with Mirror Pro. You can rest until tomorrow, or buy 50 extra messages as a one-time purchase. Extra messages never expire and are used only after your daily allowance runs out. Mirror Call doesn't count toward the allowance.

Your account has no email or password, which keeps it private, but it also means it lives only on the phone where you started. Conversations, memory and your book can't move to a new phone or a new install. Your subscription can: tap Restore on the new phone.

To keep a copy of everything you wrote, go to You › Your data › Download my data before you switch.

Go to You › Your data and choose Download my data. You'll get a file with your profile, conversations, memory, intentions, cards and book.

Go to You › Your data › Delete my account and type DELETE to confirm. Your conversations, memory, intentions, cards, book, Mirror Calls, the Pass It On codes you sent, and your anonymous account are deleted from our servers straight away and can't be brought back.

You can also delete only one part (the Mirror's memory together with your conversations, your book, Manifest, Mirror 777 or Mirror Call) with Delete one part in the same place. If you have Mirror Pro, cancel it in iPhone Settings too.

If you can no longer open the app, email us and we'll help where we can.

Go to You › What the Mirror remembers. You can correct or delete any note, or clear its memory completely. You can also just tell The Mirror in a message.

To write its replies, The Mirror sends what you write to Anthropic's AI, Claude, which doesn't use it to train its models. We don't read your conversations, except a reply you report or something you ask us to look at. We never sell your data or use it for ads. Everything is explained in our Privacy Policy.

Yes. In You, choose Pause the Mirror. Notifications stop and The Mirror doesn't remember anything new until you come back. You can also turn notifications off in You or in iPhone Settings.

Press and hold the reply and choose Report this reply. Reports help us make The Mirror safer. You can also email us.

The Mirror is written by AI. It can be wrong or miss context, and it isn't therapy, medical advice or a prediction.

Check your internet connection and try again in a moment. If it keeps happening, update the app from the App Store, then email us with what you see on screen.