Terms of Use

1This agreement

These Terms of Use ("Terms") are an agreement between you and Fatma Bingül, an independent developer based in Türkiye ("we", "us"), who makes and runs the iPhone app The Mirror: Know Yourself ("The Mirror", "the app") and this website.

By downloading or using The Mirror, you agree to these Terms and to our Privacy Policy. If you don't agree, please don't use the app.

2Who can use The Mirror

You must be at least 18 years old and able to enter a binding agreement to use The Mirror. By using it, you confirm that you are. If we learn that someone under 18 is using the app, we'll close their account and delete their data.

3What The Mirror is, and isn't

The Mirror is a personal reflection app. It includes:

• The Mirror, an AI companion you can talk to, which remembers what you choose to share;
• Mirror Call, playful tools (a coin, a die, matches and a gut check) to help you notice what you want when you're deciding;
• Manifest, for setting monthly intentions, naming obstacles and taking small steps, with daily echoes, rituals and guided stillness;
• Mirror 777, daily and weekly reflection cards written about you;
• Chapters, which turns your days into weekly letters and monthly chapters of a personal book.

The decisions you make are yours. Please use your own judgment, and talk to a professional about health, legal, financial or other important matters.

4AI-written content

The Mirror's replies, cards, echoes, letters and chapters are written by an AI model (Claude, by Anthropic) based on what you share. AI is useful, but it can:

• be wrong, incomplete or out of date;
• misremember or misunderstand something you said;
• say something that doesn't fit you or feels off.

Please read it as a reflection to consider, not as fact or instruction. We work to keep it safe and kind, including safety checks and limits on what it writes, but we can't promise every reply will be accurate or appropriate. If a reply feels wrong or harmful, press and hold it and choose Report this reply, or email us. You can also correct or delete what The Mirror remembers in You.

You may use what The Mirror writes for you for your own personal, non-commercial purposes, including sharing a card or line with friends.

5Your account

When you open The Mirror, an anonymous account is created for you. It has no email or password and lives on your phone. This keeps things private, but it also means:

• if you delete the app, lose or reset your phone, your account and history can't be recovered, and they don't move to a new phone;
• your Mirror Pro subscription belongs to your Apple ID, so it can be restored on a new install with Restore, but your conversations and book can't;
• you're responsible for keeping your phone secure, since anyone who can open the app on it can read what's there.

You can download a copy of your data and delete your account at any time in You › Your data.

6Mirror Pro, trials and purchases

Mirror Pro

Most of The Mirror needs a Mirror Pro subscription. Mirror Pro is offered monthly or yearly. In the United States the current prices are $14.99 per month and $99.99 per year. Prices in other countries are set in local currency and may differ; the price, length and terms that apply to you are always shown in the app before you buy, and Apple confirms them before you pay. Prices may include or exclude tax depending on where you live.

Free trial

If your Apple ID is eligible, the yearly plan may start with a 7-day free trial and the monthly plan with a 3-day free trial. Apple allows one free trial per person for Mirror Pro. If you don't cancel at least 24 hours before the trial ends, the subscription starts and you're charged the price of the plan you chose. If you start a paid subscription during a trial, any unused part of the trial ends when the subscription begins.

Automatic renewal and cancelling

• Payment is charged to your Apple ID when you confirm your purchase (or when your free trial ends).
• Your subscription renews automatically for the same length at the then-current price, unless you turn off auto-renew at least 24 hours before the end of the current period. Your Apple ID is charged within 24 hours before the period ends.
• You can manage or cancel at any time in iPhone Settings › your name › Subscriptions. If you cancel, you keep Mirror Pro until the end of the period you've paid for.
• Deleting the app or your account doesn't cancel your subscription. Please cancel it in Settings.
• If a price changes, Apple tells you in advance and, where required, asks for your agreement before charging the new price.

Daily messages and extra messages

To keep The Mirror fair and sustainable, conversations with The Mirror have a daily message allowance that resets each day at midnight in your time zone. It's currently 30 messages a day during the free trial and 50 a day with Mirror Pro. We may change these amounts, and the current allowance is always shown in the app. Mirror Call doesn't count toward it.

You can buy extra messages as a one-time purchase (in the US, currently 50 messages for $4.99). Extra messages are used only after your daily allowance runs out, don't expire, aren't a subscription, can't be transferred or exchanged for money, and are tied to your account on this phone, so they can't be restored on a new install and are lost if you delete your account.

Payments and refunds

All purchases are made through Apple's App Store and handled by Apple under its terms. We never see your payment details. Refunds are handled by Apple; you can request one at reportaproblem.apple.com. Except where the law says otherwise, payments are non-refundable and we don't give credits for partly used periods. Nothing in these Terms limits any refund or withdrawal rights you have under the law where you live.

Changes to what's included

We keep improving The Mirror and may add, change or remove features. If we make a change that significantly reduces what Mirror Pro includes during a period you've paid for, you can cancel and request a refund from Apple.

7Your content

Everything you write in The Mirror ("your content") stays yours. To run the app, you give us a limited, worldwide, non-exclusive, royalty-free permission to store, process and transmit your content, including sending it to our AI and hosting providers, only as needed to provide The Mirror to you, keep it safe, and as described in our Privacy Policy. This permission ends when you delete your content or your account, except for copies we must keep by law or that remain for a short time in backups and logs.

We don't sell your content, don't use it for advertising, and don't use it to train AI models.

You're responsible for your content. Please only share information about other people that you're comfortable sharing and have the right to share.

8Using The Mirror well

Please don't use The Mirror to:

• break the law, or plan or encourage harm to yourself or anyone else;
• harass, threaten, stalk or exploit anyone, or create content that sexualises minors;
• share someone else's private information to hurt them;
• try to get around daily limits, payments, safety features or access controls;
• copy, reverse engineer, scrape or interfere with the app, its servers or the AI, or try to extract its instructions;
• use automated tools, bots or scripts, or resell or commercially exploit the app or its outputs;
• use the app in any way that breaks Anthropic's usage policies for its AI.

The app may decline to respond to some requests, and it may show safety resources when a message suggests someone could be at risk.

9Our app and licence to you

The Mirror, including its design, name, logo, drawings, text and software, belongs to us or our licensors and is protected by intellectual property laws. Subject to these Terms, we give you a personal, revocable, non-exclusive, non-transferable licence to use the app on Apple devices you own or control, for your own personal, non-commercial use, as allowed by Apple's Usage Rules.

If you send us ideas or feedback, we may use them freely without owing you anything.

10Third-party services

The Mirror relies on services from other companies, including Apple, Anthropic, Google (Firebase), RevenueCat and Netlify. Their services are subject to their own terms. Links to other websites (such as crisis lines) are for your convenience; we're not responsible for their content.

11Suspension and ending

You can stop using The Mirror at any time and delete your account in the app.

We may suspend or close your access if you seriously or repeatedly break these Terms, if it's needed to protect you, other people or the service, or if the law requires it. Where it's reasonable, we'll explain why. We may also stop offering The Mirror altogether; if so, we'll try to give at least 30 days' notice in the app so you can download your data.

Sections 7 (the parts about responsibility), 9 and 12 to 18 continue after this agreement ends.

12Disclaimers

To the fullest extent allowed by law, The Mirror is provided "as is" and "as available". We don't promise that it will always be available, uninterrupted, error-free or secure, that AI-written content will be accurate, complete or suitable for you, or that using it will lead to any particular result. To the fullest extent allowed by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement.

Some places don't allow these disclaimers, so some may not apply to you. Nothing here removes rights you have as a consumer that can't be removed by contract.

13Limitation of liability

To the fullest extent allowed by law, we won't be liable for any indirect, incidental, special, consequential or punitive damages, or for loss of data, profits, goodwill or opportunity, arising from your use of, or inability to use, The Mirror or anything it writes, and our total liability for any claim relating to The Mirror is limited to the greater of the amount you paid for The Mirror in the 12 months before the claim, or 50 US dollars.

These limits don't apply to liability that can't be limited by law, such as for death or personal injury caused by negligence, fraud, or gross negligence or wilful misconduct.

14Your responsibility

To the extent allowed by law, you agree to cover reasonable losses and costs we suffer because of a claim by someone else that arises from your content or from your breaking these Terms or the law. This doesn't apply where the loss was caused by us.

15Apple App Store terms

If you downloaded The Mirror from Apple's App Store, these terms also apply:

• Agreement. These Terms are between you and us only, not with Apple. We, not Apple, are solely responsible for The Mirror and its content.
• Licence. Your licence is limited to using the app on Apple-branded products you own or control, as allowed by the Usage Rules in the Apple Media Services Terms and Conditions, except that the app may also be used by other accounts associated with you through Family Sharing or volume purchasing where available.
• Support. We are solely responsible for maintenance and support of the app. Apple has no obligation to provide any maintenance or support.
• Warranty. If the app fails to meet any warranty that applies, you can tell Apple, and Apple will refund the purchase price (if any) for the app. To the maximum extent allowed by law, Apple has no other warranty obligation for the app, and any other claims, losses, liabilities, damages, costs or expenses from a failure to meet any warranty are our responsibility to the extent they can't be disclaimed.
• Product claims. We, not Apple, are responsible for any claims by you or a third party relating to the app or your having or using it, including product liability claims, claims that the app fails to meet any legal or regulatory requirement, and claims under consumer protection, privacy or similar laws.
• Intellectual property. If a third party claims that the app or your having and using it infringes their intellectual property rights, we, not Apple, are solely responsible for investigating, defending, settling and discharging that claim.
• Legal compliance. You confirm that you're not located in a country subject to a US Government embargo or designated by the US Government as a "terrorist supporting" country, and that you're not on any US Government list of prohibited or restricted parties.
• Contact. Questions, complaints or claims about the app go to us: Fatma Bingül, Türkiye, themirror.support@proton.me.
• Third-party terms. You must follow any third-party terms that apply when using the app, such as your mobile carrier's.
• Third-party beneficiary. Apple and its subsidiaries are third-party beneficiaries of these Terms, and once you accept them, Apple has the right (and is considered to have accepted the right) to enforce them against you.

If anything in these Terms conflicts with Apple's Licensed Application End User License Agreement, these Terms apply, except for the points above, which always apply.

16Governing law and disputes

If you have a problem, please email us first at themirror.support@proton.me; most things can be solved quickly and kindly.

These Terms are governed by the laws of the Republic of Türkiye, without regard to its conflict of law rules, and the courts of Istanbul have jurisdiction over any dispute about them or The Mirror.

However, if you use The Mirror as a consumer, this choice of law and courts doesn't take away the protection of mandatory consumer laws where you live, and you can also bring a claim in the courts where you live if those laws allow it.

17Changes to these terms

We may update these Terms when The Mirror or the law changes. We'll change the date at the top, and if a change is significant, we'll tell you in the app before it takes effect. If you keep using The Mirror after a change takes effect, the new Terms apply. If you don't agree, please stop using the app and cancel your subscription.

18General

• These Terms and our Privacy Policy are the whole agreement between you and us about The Mirror.
• If a court finds part of these Terms unenforceable, the rest stays in effect.
• If we don't enforce something right away, we haven't given up the right to do so later.
• You can't transfer your rights under these Terms. We may transfer ours to someone who takes over The Mirror, as long as your rights aren't reduced.
• We're not responsible for delays or failures caused by events beyond our reasonable control.
• These Terms are written in English. If they're translated, the English version applies.

19Contact us

Fatma Bingül, developer of The Mirror: Know Yourself
Türkiye
Email: themirror.support@proton.me